Payments
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      1. Knowledge Center
      2. Step 1: Getting Set up on DealMaker
      3. Payments

      Payment Options

      Whether Credit Card, Mobile Wallet, Bank-to-Bank, or Express Wire, attract a wide variety of investors to your deal with a mix of payment options

      Digital payments

      Credit Card

      The ease of credit card payments certainly makes it an investor's favored method.
      • Available to both US and Canadian companies. 
      • Successful credit card payments are reflected on the investor dashboard automatically.
      • Payments made by credit card will be automatically released to the company bank account linked to DealMaker when: 
        1. funds have been processed; and 
        2. the company has accepted that subscriber’s agreement. 
      • Publicly traded companies should carefully consider timing implications for issuance of securities due to disputes.
      • DealMaker automatically earmarks funds for lost disputes, typically 5% for 90 days, and releases automatically after the period has ended. This helps ensure there are funds on account to cover any potential chargebacks.  See our holdbacks article to learn more.
      • By default, the account will be associated with the currency the deal is raising funds in, however this can be changed.  For example: a Canadian issuer will have funds settle in CAD unless DealMaker is provided a USD bank account for payouts, before you start to process payments. This process may be amended slightly for companies operating in industries classified as “high risk” for payments. 

      Mobile Wallet

      Mobile Wallets include Google Pay and Apple Pay. Either Google Pay or Apple Pay will be available to the investor if they have setup to functionality on their device/browser. Mobile Wallet payments are handled similar to credit card payments.

      Bank-to-Bank via ACH (American investors only)

      Displayed to investors as Bank-to-Bank (US), investors can connect a bank account located in the United States to DealMaker.
      • With lower fees than credit cards, this is also a digital payment favorite. 
      • Many US investors have ACH accounts already connected to their DealMaker account. When you offer ACH, you are leveraging the fact that many investors can pay with a click of a button. Americans can link their bank accounts via DealMaker, providing a very secure and easy payment option for larger amounts.
      • You should allow up to 7 business days for ACH Transfers to be cleared by the sending and receiving banks.  Until the transfer is cleared, the investment will show as “pending”.
      • DealMaker automatically earmarks funds for lost disputes, typically 5% for 90 days, and releases automatically after the period has ended. This helps ensure there are funds on account to cover any potential chargebacks. See our holdbacks article to learn more. 

      Bank-to-Bank via ACSS (Canadian investors only)

      Displayed to investors as Bank-to-Bank (Canada), investors can connect a bank account located in Canada to DealMaker. 
      • Though rare, investors can connect a USD bank account that is located in Canada.
      • Allow up to 7 business days for ACSS Transfers to be cleared. Until the transfer is cleared, the investment will show as “pending.”
      • DealMaker automatically earmarks funds for lost disputes, typically 5% for 90 days, and releases automatically after the period has ended. This helps ensure there are funds on account to cover any potential chargebacks. See our holdbacks article to learn more. 

      Express Wire

      Express wires combine the prevalence of wire transfers, with the convenience of digital payments. 

      • Investors are assigned a unique bank account (created automatically) where they will wire funds. It is important that investors do not wire funds to accounts associated to past investments.
      • When the funds are received, they are automatically reconciled and the investor status is updated in the DealMaker platform.
      • Once the investor has completed the wire, allow up to 4 business days for wire transfers to be received and then reconciled to reflect the investment
      • If it is an international wire transfer, expect it to take up to 5 business days 

      Offline payments

      Wire Transfer

      Offering wire payments will require clear routing instructions for investors and often details of a domestic bank when raising in multiple countries. 
      • You should allow up to 4 business days for wire transfers to be received and then reconciled to reflect the investment.  
      • If it is an international wire transfer the wire will take longer to reach its target account, so expect it to take up to 5 business days total.
      • Often if the transfer is within the same bank, wires can be documented as an internal bank transfer, which can be harder to reconcile.  
      • This is a cost effective option for larger transfers, and is irrevocable.